"I was raised with the Golden Rule. And it got me in trouble." Vanessa Van Edwards on why "treat others as you'd want to be treated" can quietly keep you self-focused, especially at work, especially under pressure.
Her fix: the Platinum Rule. Treat people as THEY want to be treated. Ask yourself, "If I were them, what would be worrying me right now?" That tiny mental shift is the real unlock for empathy.
Which rule have you been running on?
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