Episodes

Dec. 4, 2020

25. Quick Thinks: All Effective Communication Must Start With This

It’s less about what you want to say, and more about what your audience needs to hear.
Nov. 20, 2020

24. Feelings First: How Emotion Shapes Our Communication, Decisions, and Experiences

Recognizing your audience’s emotional needs can help you achieve your communication goals.
Guest: Baba Shiv
Nov. 6, 2020

23. Look Within: How to Lead with Self Awareness and Vulnerability

How good leaders can self reflect and better communicate to advance social justice.
Guest: Brian Lowery
Oct. 22, 2020

22. Under Pressure: How to Communicate Clearly and Timely During a Crisis

How leaders can communicate effectively when their organization, brand, or reputation is under attack.
Oct. 9, 2020

21. Words Matter: How to Make Your Communication Inclusive

Subtle word choice can invite inclusion, or can reinforce harmful stereotypes.
Guest: Sarah Soule
Sept. 25, 2020

20. Question Your Questions: How to Spark Creativity in Your Communication

Curiosity and storytelling can lead to more innovative communication.
Guest: Tina Seelig
Sept. 11, 2020

19. Showing Your Smile From Behind a Mask: How Culture and Emotion Impact Communication

How cultural values play an important role in communication.
Guest: Jeanne Tsai
Aug. 13, 2020

17. Think Fast: You Asked, We Answered

Audience questions that range from how to handle interrupters to how to craft an authentic, clear email.
July 31, 2020

16. Quick Thinks: How to Craft Your Body Language When Confronting Objections

Advice on how to position yourself when met with skepticism from your audience.
Guest: Burt Alper
July 16, 2020

15. The Art of Negotiation: How to Get More of What You Want

Common mistakes made during high stakes communication.
July 2, 2020

14. Be Better At Work: How to Communicate Better With Coworkers and Employees

Where leaders should and shouldn’t focus their attention.
Guest: Bob Sutton
12
June 5, 2020

12. It's Not What You Say, It’s How You Say It: How To Communicate Power

Harness power and demonstrate it through both your verbal and non verbal communication.
11
May 22, 2020

11. The Science of Influence: How to Persuade Others And Hold Their Attention

Communication that can help open people up to your ideas.
Guest: Zak Tormala
10
May 7, 2020

10. High-Stakes Communication: How to Manage Anxiety When Speaking in Front of Others

Gaining confidence in high stakes communication situations.
Guest: Jenny Luna
9
April 23, 2020

9. Quick Thinks: How Being Present-Oriented Improves Communication

Improv advice on getting out of our heads and into the present moment.
Guests: Dan Klein , Adam Tobin
7
April 3, 2020

7. Quick Thinks: Use This Framework to Speak up in Virtual Meetings

Structuring your comments during a meeting or presentation.
6
March 27, 2020

6. Quick Thinks: Communicating and Leading Virtually

Become a more effective and engaging online communicator.
5
March 12, 2020

5. From Monologue to Dialogue: How to Handle a Skeptical Audience

Handling challenges and objections from your audience.
Guest: Burt Alper
4
Feb. 27, 2020

4. The Journey to Mastery: How Self Reflection Can Improve Communication

Practices of self-reflection before and after communication.
Guest: J.D.Schramm
3
Feb. 11, 2020

3. When Knowing Too Much Can Hurt Your Communication: How to Make Complex Ideas Accessible

Presenting complex information for your audience to understand.