229. Rethinks: How to Speak Successfully When You’re Put on the Spot

WEBVTT

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Matt Abrahams: Hi, Matt here.

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Being put on the spot and
having to communicate in the

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moment can be really stressful.

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In celebration of the two year anniversary
of my book, Think Faster, Talk Smarter:

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How to Speak Successfully When Put on
the Spot, we're going back into our

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vault for a Rethinks episode where I
speak with Jenny Luna, our original

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executive producer, about ways to
feel more comfortable and confident

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when you have to speak in the moment.

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Before we start the episode though,
I wanted to quickly share that while

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I learned a ton writing the book, I
am amazed at how much I continue to

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learn from readers all over the world
who share their stories and successes

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since reading or listening to the book.

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Beyond the English edition, the book
is now in fifteen other languages.

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I thank all of you for taking the
time to learn from the book, and I am

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thrilled that so many people around
the world are working to hone and

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develop their spontaneous speaking.

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Thank you, and on with the show.

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I gotta admit, I'm both
excited and a little nervous.

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I'm in the hot seat.

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Jenny Luna: I'm Jenny Luna.

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Welcome to Think Fast
Talk Smart, the podcast.

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Today we have a bit of a twist
on our normal episode format.

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I'm going to sit in the host seat
and put Matt in the hot seat.

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Matt's new book, Think Faster, Talk
Smarter: How to Speak Successfully

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When You're Put On The Spot,
launches at the end of this month.

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So I thought it would be fun to put
him in the hot seat and ask him his

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thoughts on spontaneous speaking.

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Welcome.

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Matt, are you ready for this?

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Matt Abrahams: I am super
excited for this, Jenny.

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Thank you.

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I'm gonna do my best to think
faster and talk smarter.

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Jenny Luna: Okay.

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Let's get started.

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Your new book is on spontaneous speaking.

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How do you define that and what made
you wanna focus on that for your book?

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Matt Abrahams: Throughout my life, I
have always been spontaneous speaking.

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With the last name, Abrahams,
AB, I have always gone first.

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So in elementary school, in high school,
even in college and graduate school, I was

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always the first person asked to speak.

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I know what it feels like to

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be put on the spot.

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And that's really what spontaneous

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Matt Abrahams: speaking is all about.

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It's about that moment where you are
called on to step up and say something.

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Maybe it's answering a question, giving
feedback in the moment, fixing a mistake

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you made, being called on to introduce
somebody, or even during small talk.

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So spontaneous speaking, if you think
about it happens all the time in our

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personal lives and our professional lives.

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Jenny Luna: I didn't realize this had
such personal roots for you, Matt.

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I really like that.

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And so how did you come to be
interested in kind of helping

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others with this concept?

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Matt Abrahams: About a decade ago,
the deans at the business school

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came to me with a problem, and the
problem was that our incredibly

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bright students were panicking and
choking in cold call situations.

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You know, where the professor
says, what do you think?

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And you have to respond.

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Our students who knew the
answers, who were very bright,

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could not in the moment respond.

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And they asked me, can you help?

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As a result of that, I got very
interested in exploring how we can

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be better speakers in the moment.

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And through doing research on my
own, looking into other fields, and

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collaborating with people here at the
business school, but especially with my

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colleague from the arts department, Adam
Tobin, who's an excellent improviser,

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came up with a lot of this content.

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Jenny Luna: Interesting.

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Okay.

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And I know you are famous around campus
and out in the world for this six step

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methodology on spontaneous speaking.

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Can you walk us through those steps?

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Matt Abrahams: Famous is a big word,
uh, but, uh, I, I've definitely spent

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a lot of time talking about this.

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The methodology that I've come up
with, and that we walk all of our MBA

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students through, they can opt in to
learn this content, and most of them do.

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It's really divided into two

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major areas, mindset and messaging.

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So we have

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Matt Abrahams: to adjust our
mindset, and part of mindset is also

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dealing with anxiety and listening.

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And then messaging is about
how we structure our messages,

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and then how do we focus them.

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On this podcast, we've
talked a lot about structure.

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We've talked a lot about being
concise and clear, and those are all

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part of the six step methodology.

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Jenny Luna: Yeah, I, we've talked
a lot about managing anxiety a

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few times on this podcast, we've
had a lot of guests talk about it.

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You did a whole episode
on it a few years ago.

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It's one of our more popular
episodes among listeners.

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Uh, so let's, let's drill down more into
the mindset part of your methodology.

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Can you help us understand these different
shifts that you suggest in a mindset?

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And also tell us what you mean when you
write in the book about missed takes.

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Matt Abrahams: The way we approach
communication period, but especially

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spontaneous communication, really matters.

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There are a couple key mindset
shifts I think that we, we should

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adopt to feel more comfortable and
confident in spontaneous situations.

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First is, we often strive for perfection,
and I would argue that we should

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rather be looking for connection.

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On the very first day of the strategic
communication class I co-teach,

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I have the audacity to say to my
students, maximize your mediocrity.

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And Jenny, you should see their jaws drop.

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These students have never
been told to be mediocre, but

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here's the logic behind that.

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When we strive to be great, when
we strive to be right or perfect

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in our communication, it actually
prevents us from doing it well at all.

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And it comes down to a simple
issue of cognitive bandwidth.

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Think of your brain as a computer.

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It's not a perfect analogy, but when
you're running your, your laptop or

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your phone, and you have lots of apps
or windows open, your computer is not

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running as effectively as it could.

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In, in essence, everything's
a little slower.

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The same thing is true when you're
speaking and you're monitoring

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everything you're saying and judging
and evaluating it as you're saying

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it, or even before you're saying it.

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You're not as effective.

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So when we dial the volume down,
we can actually perform better.

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I'm not saying we shouldn't judge
and evaluate what we say, we should,

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but if we turn the volume down a
little bit, we can do it better.

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So the whole saying I tell my students
on that first day, is maximize

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mediocrity so you can achieve greatness.

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When we focus on connecting
with our audience, delivering a

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message that's relevant for them,
we can actually do it better if

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we're not judging and evaluating.

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So that's the first mindset shift.

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Connection over perfection.

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The second is to see these
spontaneous speaking situations as

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opportunities rather than threats.

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Many of us, when we're put under
the gauntlet of Q and A, or asked

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for feedback in the moment, we feel
like we have to defend our position.

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We have to be perfect in
the threat of challenge.

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And so how do we deal with that?

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We get in a very tight body posture.

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Our responses are, are curt and short.

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Our tone is harsh.

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If we see these as opportunities,
as the ability to connect,

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to expand, to collaborate, it
changes completely how we feel.

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Now, I'm not naive.

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I know people do actually challenge
us, but even in those moments,

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if we see it as an opportunity to
connect, it really changes things.

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So we wanna strive for
connection over perfection.

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We wanna see these
circumstances as opportunities.

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And then finally, many of
us fear making mistakes.

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We don't wanna make mistakes.

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And as we've talked about on this podcast
before, mistakes are ways that we learn.

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You, you have to break a few things in
order to actually learn and progress.

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So I like to encourage people to
reframe how they see mistakes.

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And, and, you know, in the
making of films or television,

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they, they do lots of takes.

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We've all seen that little
clapboard that comes down.

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They say, take one, take two.

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I think if we see our communication
and the, and the things that go

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wrong, as missed takes rather than
mistakes, it can really help us.

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So when a movie director is looking
at a particular scene, she might be

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asking the actors to do it again and
again, different takes, not because any

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one take is wrong, but because they're
looking for something a little different.

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Maybe you do it standing
up versus sitting.

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Maybe you put a little more emotion
in one part versus the other.

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So when things don't go the way we want
them to, if we see them as a missed

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take, just another opportunity to do it
differently next time, that feels very

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different than having gotten it wrong.

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So those three mindset shifts can make
a big difference in our communication.

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Jenny Luna: I love this concept
of turning the volume down,

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turning the internal volume down.

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And then taking things not as threats,
but as opportunities, and then reframing

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into a missed take instead of a mistake.

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That's great.

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When it

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comes to structure, I love in your book

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Jenny Luna: how you provide series
of examples and advice for situations

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we find ourselves in like small talk,
making an apology, giving a toast, or

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an introduction, and giving feedback.

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That's a big one.

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Um, the one structure that I put into use
right away was your pitching structure.

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Can you share that with listeners and then
give an example of pitching structure?

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Matt Abrahams: Sure.

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So often we're in these circumstances
where we have to sell an idea

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or sell a product or a service,
and we're put on the spot.

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You, you literally get in
the elevator with somebody

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and they say, what do you do?

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And you have to give that elevator
pitch, and it can be hard.

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As a result of work I've done here
at the business school with lots

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of entrepreneurs, I developed a
four sentence structured pitch.

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If you finish these sentence
starters, you have a good pitch.

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And they are, what if you could, so
that, for example, and that's not all.

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So if you finish each one of those,
it gives you a really tight, clear

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pitch and idea of what it is that
you are selling, if you will.

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So let's say I was explaining to somebody
about our podcast, Think Fast Talk Smart,

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something that you do amazing work for.

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And somebody, let's say I'm in
an elevator, or I'm at a small

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talk, uh, chitchat situation.

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Somebody says, tell me about your podcast.

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I would say, what if you could learn
to hone and develop your communication

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skills, so that you can achieve your
personal and professional goals?

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For example, you could learn how to be
more confident, more persuasive, and

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even more creative in your communication.

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And that's not all, you'll join
a wonderful community of other

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people who are also trying to
build their communication skills.

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Do you hear how just finishing
those four sentences really

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provides a tight, clear pitch?

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It makes it relevant, it makes
it impactful, and memorable.

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Jenny Luna: I'm sold.

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This sounds like a fantastic podcast.

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Matt Abrahams: Well, you
should listen to it, maybe.

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Jenny Luna: Uh, something that
we hear time and again from our

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guests, and from our listeners, is
how well you do with paraphrasing,

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being concise and being clear.

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You have a chapter in your
new book, what you call the F

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word of spontaneous speaking.

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So can you give us some advice around that

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Matt Abrahams: F word for focus,
not that naughty word that some

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of you were, were talking about.

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I think paraphrasing is a critical
tool in communication, and one of the

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ways that you can be more focused is
to make sure that what you're saying is

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relevant and targeted to your audience.

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Asking clarifying questions
and paraphrasing serves as

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a tool to help you focus.

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So if we are in a conversation and you
ask me for feedback, I could jump right

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into giving feedback or I might say, I
might ask you a question, uh, do you want

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feedback about what you said or about what
we could do differently in the future?

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And that clarifying
question helps me focus.

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So there's a lot we can do to help focus
our messages based on what we do before

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we actually provide those messages.

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Certainly there are things we can
do once we're speaking as well.

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I'm a huge fan of trying to eliminate
extraneous words or acronyms or jargon.

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So really focusing on focusing our
messages is critical, especially in

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spontaneous speaking because so often
we are actually taking people along

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the journey of ourselves discovering
what we want to say as we say it,

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and we say much more than we need to.

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Jenny, you've heard me say this
many times, but I'll share it again.

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My mother has this wonderful saying
that gets to the heart of this.

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Tell me the time.

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Don't build me the clock.

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Jenny Luna: Focus is a great
segue into my next question.

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We've had a lot of guests talk about
mindfulness, taking a pause, focusing

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on the breath, when we're getting
anxious about our communication.

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I know that you practiced martial arts
and you have for many years, right?

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Matt Abrahams: I have decades, yes.

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Jenny Luna: So what similarities,
I'm curious, do you see between

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communication and martial arts?

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Matt Abrahams: I love this question
and, and thank you for asking.

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I don't often share about my martial
arts journey, but I, I've been doing

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the martial arts for four decades now.

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I've, I've studied many, many styles.

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I still, uh, participate and
teach the martial arts today.

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And it, it's been so instructive
to me in so many ways.

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But in terms of communication, the
martial arts teach you to be present,

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to respond to what's happening in front
of you, to think about how your moves,

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or what it is that you do, impacts
not just the person in front of you,

00:12:59.495 --> 00:13:00.865
but the environment and situation.

00:13:01.005 --> 00:13:04.620
And all of those are
mirrored in communication.

00:13:04.980 --> 00:13:09.120
I am a better communicator because of my
martial arts and perhaps a better martial

00:13:09.120 --> 00:13:10.860
artist because of my communication.

00:13:11.219 --> 00:13:12.750
But they're, they're intimately linked.

00:13:13.020 --> 00:13:17.400
I encourage everybody to try to
find a physical practice that can

00:13:17.400 --> 00:13:21.390
inform our day-to-day interactions
and who we are in the world.

00:13:21.390 --> 00:13:23.459
And for me, the martial
arts have done that.

00:13:24.479 --> 00:13:27.449
Jenny Luna: I know you tell a
great story about a martial arts

00:13:27.449 --> 00:13:29.939
experience you had as a young person.

00:13:29.939 --> 00:13:33.120
I'm wondering if you can tell
that story again just while we

00:13:33.120 --> 00:13:34.560
have more listeners right now.

00:13:36.105 --> 00:13:36.855
Matt Abrahams: Thank you, Jenny.

00:13:37.365 --> 00:13:42.135
The, perhaps the most embarrassing
moment of my entire life happened

00:13:42.135 --> 00:13:43.605
when I was a fourteen year old boy.

00:13:43.635 --> 00:13:48.465
On the very first day of my freshman
year, my English professor had all of us

00:13:48.465 --> 00:13:51.075
stand up and tell what we did that summer.

00:13:51.435 --> 00:13:55.145
Of course, I went first, as I said,
uh, being first row first seat.

00:13:55.704 --> 00:13:57.795
And at the end of the day, he
came up to me and said, Matt,

00:13:57.795 --> 00:13:59.204
you're good at this talking thing.

00:13:59.265 --> 00:14:01.185
I need you to go to
this speech tournament.

00:14:01.364 --> 00:14:04.454
I think every teacher had to send
one student from their classes.

00:14:04.454 --> 00:14:05.505
So I was his student.

00:14:06.074 --> 00:14:08.145
And he said, give a speech on
something that's important to you.

00:14:08.145 --> 00:14:10.064
So begrudgingly I went.

00:14:10.064 --> 00:14:12.435
I put on, you know, I had
my dad tie a tie for me.

00:14:12.435 --> 00:14:14.114
I was wearing pants
that were way too short.

00:14:14.114 --> 00:14:15.255
I had grown over the summer.

00:14:15.584 --> 00:14:19.125
I show up seven thirty in the morning,
giving a speech on the martial arts.

00:14:19.125 --> 00:14:20.834
That was important to
me then as it is now.

00:14:21.535 --> 00:14:24.600
And in the room are forty or fifty people.

00:14:24.870 --> 00:14:27.450
The parents of my friends who
are judging, my friends, the

00:14:27.450 --> 00:14:28.950
girl I liked is in the room.

00:14:29.939 --> 00:14:30.810
It's my turn to go.

00:14:31.290 --> 00:14:32.490
I'm so nervous.

00:14:32.490 --> 00:14:33.600
I am so nervous.

00:14:34.199 --> 00:14:37.680
So nervous that I forgot to
put on my special karate pants.

00:14:37.680 --> 00:14:40.110
If you know anything about the martial
arts, the pants you wear are very

00:14:40.110 --> 00:14:41.640
loose fitting so you can do kicks.

00:14:41.640 --> 00:14:44.969
And that's exactly how I started
my speech, with a karate kick.

00:14:44.969 --> 00:14:48.540
It got everybody's attention, and it
really got their attention, because

00:14:48.540 --> 00:14:50.910
when I did this kick, I ripped my pants.

00:14:50.910 --> 00:14:53.730
I kid you not, from zipper to belt buckle.

00:14:53.990 --> 00:14:56.310
In the first ten seconds
of a ten minute speech.

00:14:56.790 --> 00:15:01.949
And it is at that moment, and from that
moment, that I became fascinated by

00:15:01.949 --> 00:15:04.665
the impact of anxiety on communication.

00:15:04.665 --> 00:15:07.995
And that's what really motivated
me to actually study it and do

00:15:08.055 --> 00:15:12.855
everything that I've done, all
goes back to that gym on a Saturday

00:15:12.855 --> 00:15:14.295
morning as a fourteen year old boy.

00:15:14.295 --> 00:15:17.535
So yes, the martial arts
had a huge impact on me.

00:15:17.595 --> 00:15:20.415
It exposed me to so many things,
literally and figuratively.

00:15:20.564 --> 00:15:23.295
Jenny Luna: That's a great story
and there are so many things that

00:15:23.595 --> 00:15:27.435
influence our work that come from our
personal lives as an example of that.

00:15:27.915 --> 00:15:31.995
Matt, let's take a break from
spontaneous speaking and ask

00:15:31.995 --> 00:15:33.915
you about hosting this podcast.

00:15:34.005 --> 00:15:37.545
I feel very fortunate to be part
of our small but mighty team.

00:15:37.905 --> 00:15:42.165
And I'm curious how you feel about
having completed a hundred episodes.

00:15:42.615 --> 00:15:44.895
Matt Abrahams: The first word
that comes to mind is gratitude.

00:15:44.925 --> 00:15:48.105
It has been a true pleasure to
work with you, Jenny, and all the,

00:15:48.105 --> 00:15:51.285
the work you do behind the scenes
to make this thing a success.

00:15:51.645 --> 00:15:55.035
Our colleague Neil, and others,
in, in the marketing communication

00:15:55.035 --> 00:15:56.475
team is, is fantastic.

00:15:56.835 --> 00:16:00.495
But the thing that I'm most grateful
for is just the connection that

00:16:00.495 --> 00:16:02.445
I and we have with our listeners.

00:16:02.865 --> 00:16:08.115
It has been truly a blessing and just
amazing to get to know people from all

00:16:08.115 --> 00:16:12.450
over the world, from all walks of life,
from places I've never heard of, who are

00:16:13.110 --> 00:16:18.515
not just benefiting from the podcast, but
also connecting to our larger community.

00:16:18.944 --> 00:16:22.470
And really helping each other
and role modeling some of the

00:16:22.470 --> 00:16:23.310
things that we talk about.

00:16:23.310 --> 00:16:27.090
I have learned more hosting this
podcast from our guests and our audience

00:16:27.090 --> 00:16:29.040
members than I ever thought possible.

00:16:29.340 --> 00:16:32.790
So when you asked me what do I think about
it, how do I reflect on this, it's, it's

00:16:32.790 --> 00:16:34.260
really just from a place of gratitude.

00:16:34.260 --> 00:16:35.070
It's been awesome.

00:16:35.400 --> 00:16:35.610
Jenny Luna: Okay.

00:16:35.610 --> 00:16:38.910
Well, I thought we'd end today's show
a little bit differently since on a

00:16:38.910 --> 00:16:43.260
prior episode, you've answered the
questions that you ask all of the guests.

00:16:43.560 --> 00:16:47.940
I wanna put you to the test and ask
you to think faster and talk smarter.

00:16:48.495 --> 00:16:51.824
I'm gonna give you three prompts
that reflect some of the situations

00:16:51.824 --> 00:16:54.824
that you provide in your new
book and ask you to respond.

00:16:55.155 --> 00:16:55.905
Are you ready for that?

00:16:56.715 --> 00:16:56.835
Matt Abrahams: I am.

00:16:56.835 --> 00:17:00.495
And just so everybody knows, I have
no idea what Jenny is gonna ask me.

00:17:01.425 --> 00:17:01.755
Jenny Luna: Okay.

00:17:02.205 --> 00:17:03.495
Well, I treasure feedback.

00:17:03.885 --> 00:17:08.085
What is one thing you would suggest that
I could do to be a better podcast host?

00:17:08.744 --> 00:17:11.984
Matt Abrahams: I'm going to leverage the
what, so what now, what structure that I

00:17:11.984 --> 00:17:15.345
teach, and for those of you who haven't
heard me talk about this, what is the

00:17:15.345 --> 00:17:18.824
information, the idea, the product, the
service, in this case, the feedback,

00:17:19.454 --> 00:17:21.165
the so what is, why is it important?

00:17:21.284 --> 00:17:26.085
And the now what is, what could the person
do differently or, or what comes next?

00:17:26.474 --> 00:17:29.745
So I'm gonna find some constructive thing
to say because you asked for it and I know

00:17:29.745 --> 00:17:32.294
you truly, uh, accept feedback is a gift.

00:17:32.865 --> 00:17:38.175
There are times where you have been
looking away in our conversation and it,

00:17:38.355 --> 00:17:42.105
for me, it's a little hard because I know
you make such intense eye contact always.

00:17:42.105 --> 00:17:45.555
So the feedback I would give you
in the what is sometimes you look

00:17:45.555 --> 00:17:46.965
away when you're asking questions.

00:17:47.504 --> 00:17:50.595
When you do that, it makes
me feel disconnected.

00:17:51.135 --> 00:17:52.004
That's the so what.

00:17:52.245 --> 00:17:55.815
So in the future, I would ask that
you keep your eye contact on me

00:17:55.935 --> 00:17:59.085
or whoever you're interviewing to
really help foster that connection

00:17:59.085 --> 00:18:00.465
and make it easier on the guest.

00:18:01.425 --> 00:18:04.905
Jenny Luna: It sounds like by making
more eye contact, we can be more

00:18:04.905 --> 00:18:07.725
successful in our communication,
and I'm gonna work on that.

00:18:08.294 --> 00:18:10.485
Matt Abrahams: Wow, great paraphrase.

00:18:11.475 --> 00:18:13.635
Jenny Luna: It takes a lot of
listening to be able to do that.

00:18:13.844 --> 00:18:17.385
Okay, so we have a new resource we're
providing listeners who want to learn

00:18:17.445 --> 00:18:19.274
English by listening to our podcast.

00:18:19.725 --> 00:18:21.435
How would you pitch that to them?

00:18:21.889 --> 00:18:23.504
Matt Abrahams: Alright,
so we're gonna try this.

00:18:24.120 --> 00:18:29.370
What if you could learn to feel more
comfortable speaking in the English

00:18:29.370 --> 00:18:34.230
language, so that you can participate
in some of your daily and business

00:18:34.230 --> 00:18:35.970
interactions more comfortably.

00:18:36.690 --> 00:18:41.250
For example, you could learn
specific idioms and phrasing that

00:18:41.250 --> 00:18:45.720
might help you in situations that
you encounter, and that's not all.

00:18:45.930 --> 00:18:49.890
You'll be able to enjoy Think Fast
Talk Smart episodes even more.

00:18:51.135 --> 00:18:51.675
Jenny Luna: Wonderful.

00:18:51.675 --> 00:18:53.895
That structure really does work well.

00:18:54.345 --> 00:18:55.425
Okay, question three.

00:18:55.845 --> 00:19:00.465
The entire Stanford GSB community has
come together to celebrate the podcast.

00:19:00.885 --> 00:19:02.264
You have to give a toast.

00:19:02.685 --> 00:19:03.014
Go.

00:19:03.645 --> 00:19:04.064
Matt Abrahams: Oh boy.

00:19:04.455 --> 00:19:06.435
So I have a structure I teach in the book.

00:19:06.435 --> 00:19:07.605
It's called WHAT.

00:19:07.695 --> 00:19:10.304
WHAT for giving toast and tributes.

00:19:10.304 --> 00:19:12.495
The W is, why are we all here?

00:19:12.824 --> 00:19:16.455
The H is, how are you the
person speaking connected.

00:19:16.860 --> 00:19:20.490
Then an anecdote or two, that's the
A. And then finally the thanking

00:19:20.490 --> 00:19:21.540
or the toasting at the end.

00:19:21.540 --> 00:19:22.860
So it's WHAT.

00:19:23.280 --> 00:19:29.070
So I might say thank you all for being
here to celebrate the GSB's Think Fast

00:19:29.070 --> 00:19:32.129
Talk Smart hundredth anniversary episode.

00:19:33.090 --> 00:19:38.010
I, Matt, am the host of this podcast
and just one of, of a small but mighty

00:19:38.010 --> 00:19:39.720
team of people that bring this to you.

00:19:40.275 --> 00:19:44.415
I remember back, years ago, when
we were first thinking of this idea

00:19:44.415 --> 00:19:47.865
and brainstorming and wondering,
would anybody ever listen, let alone

00:19:47.865 --> 00:19:49.455
want to be a guest on the podcast?

00:19:49.725 --> 00:19:53.055
And it has been fantastic to see
that people actually do wanna

00:19:53.055 --> 00:19:54.555
listen and do wanna join us.

00:19:54.825 --> 00:19:58.125
So I thank every single one of you
for being here, and I thank every

00:19:58.125 --> 00:20:01.845
single one of you for being a part
of the Think Fast Talk Smart family.

00:20:02.475 --> 00:20:03.105
Jenny Luna: Wonderful.

00:20:03.105 --> 00:20:03.995
Hear, hear.

00:20:04.335 --> 00:20:08.850
And congratulations, Matt, not only to a
hundred episodes, but to your new book.

00:20:09.210 --> 00:20:11.940
I know we're all looking forward
to cracking that open, um, your

00:20:11.940 --> 00:20:15.900
passion for communication, and
thank you for your concise, clear,

00:20:15.900 --> 00:20:20.100
and helpful guidance as always, and
I wish you well on the new book.

00:20:20.430 --> 00:20:23.250
That was a great conversation
and I look forward to many more.

00:20:23.685 --> 00:20:26.115
Matt Abrahams: Jenny, thank you so
much for all you do for the podcast,

00:20:26.115 --> 00:20:27.735
for sitting in and interviewing me.

00:20:27.855 --> 00:20:31.395
While this guest seat is pretty
comfy, I look forward to getting

00:20:31.395 --> 00:20:32.715
back into the host seat soon.

00:20:35.595 --> 00:20:38.475
Thank you for listening to
this Rethinks episode of Think

00:20:38.475 --> 00:20:40.485
Fast Talk Smart, the podcast.

00:20:40.815 --> 00:20:44.685
To learn more about managing speaking
anxiety, please listen to episode 10,

00:20:45.285 --> 00:20:50.375
and to work on your spontaneous speaking
mindset, please check out episode 112.

00:20:50.910 --> 00:20:55.740
This episode was produced by Katherine
Reed, Ryan Campos, and me, Matt Abrahams.

00:20:56.010 --> 00:20:57.690
Our music is from Floyd Wonder.

00:20:57.750 --> 00:21:00.270
With special thanks to
Podium Podcast Company.

00:21:00.660 --> 00:21:03.870
Please find us on YouTube and
wherever you get your podcasts.

00:21:03.990 --> 00:21:06.060
Be sure to subscribe and rate us.

00:21:06.360 --> 00:21:09.570
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00:21:09.960 --> 00:21:14.010
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00:21:14.010 --> 00:21:16.200
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00:21:16.740 --> 00:21:20.250
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